At phlink, we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is used and protected, and what your rights are as a player. We believe you have every right to know how your data is handled.
Six core principles that guide how we collect, protect, and use personal information across the platform.
phlink collects only the personal data necessary to operate your account, verify your identity, process transactions in PHP, and keep the platform secure. We do not collect data for its own sake.
All data you submit — account details, KYC documents, payment information — is transmitted over SSL-encrypted connections. Your information is protected in transit and at rest on our secured servers.
phlink does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your data stays within phlink and its necessary service providers.
Identity verification (KYC) is required before withdrawals to confirm that winnings are paid to the correct account holder. KYC documents are reviewed securely and stored only as long as necessary.
You have the right to access the personal data phlink holds about you, request corrections, and ask for deletion where permitted. Contact our support team by email to submit any such request.
phlink operates exclusively in the Philippines market. Our data handling practices are aligned with the principles of the Philippine Data Privacy Act to protect Filipino players' personal information.
When you register and use phlink, we collect personal information needed to operate your account, process your transactions, and comply with applicable legal requirements. The types of information we collect include:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Registration and KYC |
| Contact Data | Mobile number, email address | Registration |
| Financial Data | Bank account details, e-wallet references, transaction records in PHP | Deposits and withdrawals |
| Account Activity | Game history, betting records, session logs | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system | Each platform session |
| Communications | Support chat, email exchanges with phlink | When you contact us |
We do not collect sensitive personal data beyond what is required for identity verification. We do not store full payment card numbers. Cryptocurrency is not an accepted payment method on phlink.
The personal data phlink collects is used for the following purposes:
We do not use your data to make automated decisions that would significantly affect your legal rights or your access to the platform without the ability to seek human review.
phlink processes your personal data on the following grounds:
phlink does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:
phlink uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how the platform is used so we can improve it. Cookies do not give us access to your device beyond what is needed for these purposes.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.
phlink retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable Philippine laws — particularly in relation to financial records and anti-money laundering obligations.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. KYC documents are retained only for as long as required by law. Support communications are retained for a reasonable period to handle follow-up queries.
phlink implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While we apply strong security practices, no online platform can guarantee absolute security. If you suspect unauthorised access to your phlink account, contact our support team immediately.
As a phlink player, you have the following rights regarding your personal data:
To exercise any of these rights, contact the phlink support team at the email address in the footer. We aim to respond to all data rights requests within a reasonable timeframe. Some requests may be subject to identity verification before we can act on them.
The phlink platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from anyone under 21. If we discover that an account was created by a minor, it will be closed immediately and any associated data deleted. For more on our age policy, visit the Responsible Gaming page.
phlink may update this Privacy Policy from time to time. When we make material changes, the updated policy will be published here with a revised effective date. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, how your personal data is handled, or wish to exercise your data rights, contact the phlink support team at the email address shown in the footer below. For general platform questions, visit our FAQ page. For account and gameplay terms, see our Terms and Conditions.
For data rights requests or privacy questions, email our support team. We aim to respond promptly.
[email protected]phlink is strictly for adults aged 21 and above. Always play within your means and set personal limits.
Responsible Gaming →Register a free phlink account and enjoy slots, live casino, sports betting, eBingo, and more — all in Philippine Peso, with your personal data protected from the moment you sign up.
21+ only. Online gaming involves financial risk. Please play responsibly.